Due to an unprecedented volume of orders given the current economic situations going on, we are experiencing a very high number of online orders. Please allow up to 14 days for your order to ship once you have received the order confirmation email from us. If more than 14 days have passed since your order was placed, please email us at email@example.com or you can call us at 678-786-7799 and we will be able to give you a status update on your order. If you are not able to wait for your order, we can cancel it out and process your refund, however due to credit card processing fees and labor involved, your order will incur a 10% cancellation penalty fee that will be deducted from your refund amount. Thank you for your understanding and your business!
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