I ordered 500 rounds 40S&W and had an issue. Use a lot of reman ammo at the range to save money. Have never ordered from Southern Munitions but have to say I wish more businesses had this level of customer service. I emailed them on. A Saturday evening after being at the range and Jennifer got back to me within an hour. Wasn’t expecting that on a Saturday. They addressed it promptly and better than I could’ve asked. No complaints whatsoever. I will definitely use them in the future. Very professional and really cared about my issue. Shipping was fast. Response was fast. Not sure why some people don’t try to resolve their problems 1st before slamming someone online. Nothing is perfect and sometimes things don’t work out the way we want. I certainly know that in my business but, sometimes, when things go wrong it is an opportunity to show your customers what you are made of. They showed me they’re good people who care about their product and their customer. Can’t ask for much more!